United States Department of Veterans Affairs
United States Department of Veterans Affairs

VA Caribbean Healthcare System

Emergency Response and Information

For all emergencies call 911 immediately.

Wednesday, June 10, 12:00 pm AST

At this time, the San Juan VA Medical Center and outpatient clinics are fully operational.


Facility Status
(Last Updated: Wednesday, June 10, 12:00 pm AST)

Parent Facility
San Juan VA Medical Center: Open

Community Based Outpatient Clinics
Arecibo, Puerto Rico: Open
Guayama, Puerto Rico: Open
St. Thomas, US Virgin Islands: Open
St. Croix, US Virgin Islands: Open

Outpatient Clinics
Mayaguez, Puerto Rico: Open
Ponce, Puerto Rico: Open


Telephone Numbers

  • Emergency: 911
  • 24 Hour Nurse: 877-737-8820
  • Change Your Appointment:
    787-641-7582 x78397 (local) or
    800-449-8729 (toll-free)
  • Media Inquiries: 787-641-7582 x13111
  • National Veterans Helpline: 1-800-507-4571
  • Patient and Staff Locator: Not Available
  • Pharmacy Refill:
    787-641-7582 x74554 (San Juan Metro)
    800-449-8729 (toll-free)
  • Suicide Prevention: 1-800-273-TALK (8255)
  • Telephone Care:
    787-641-7582 (San Juan Metro) or
    800-449-8729 (toll-free)

Other Resources

NOAA Radar - Caribbean Loop

NOAA Caribbean Loop
VA Links
Emergency Information for VA Employees
VA National Emergency Information

State & Local Links *
Agencia Estatal Manejo de Emergencias Puerto Rico
Policía de Puerto Rico
Puerto Rico Department of Transportation and Public Works
Puerto Rico Electric Power Authority
Autoridad de Acueductos y Alcantarillados

National Links *
Disasters and Emergencies
American Red Cross
NOAA
National Weather Service
Centers for Disease Control (CDC) Emergency Preparedness & Response
Federal Emergency Management Agency
Federal Employee Assistance Fund
National Hurricane Center
Salvation Army Helpline for PR and VI

* External Link Disclaimer: By clicking on these links, you will leave the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked website. Each link will open in a new window.