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VA Caribbean Healthcare System

 

About the VA Caribbean Healthcare System

The VA Caribbean Healthcare System provides services to a population of 150,000 Veterans in Puerto Rico and the U.S. Virgin Islands. In FY 2008, the VA Caribbean Healthcare System registered 66,955 unique patients with 11,428 inpatient treated and provided 927,072 outpatient visits at all clinic areas in Puerto Rico and the U.S. Virgin Islands.

Community-Based Outpatient Clinics

In addition to our main facility in San Juan, we offer services in two *multispecialty clinics  and four community-based outpatient clinics (CBOC). These clinics are located in:

  • Arecibo
  • MayagĂĽez
  • Guayama
  • Ponce
  • St. Croix
  • St. Thomas
  • Utuado
  • Ceiba
  • Comerio
  • Vieques

Mission

Honor America's veterans by providing exceptional health care that improves their health and well-being.

Vision

The VA Caribbean Healthcare System will continue to be the benchmark of excellence and value in health care and benefits by providing exemplary services that are both patient centered and evidence based.

This care will be delivered by engaged, collaborative teams in an integrated environment that supports learning, discovery and continuous improvement.

It will emphasize prevention and population health and contribute to the nation's well-being through education, research and service in National emergencies.

Core Values

Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.

Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.

Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.

Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.

Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.