Current Operating Status - VA Caribbean Healthcare System
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VA Caribbean Healthcare System


Current Operating Status

Situation Update

As of Tuesday, February 4, 2020 8:15 AM AST


The VA Caribbean Healthcare System informs that the Main Hospital and all Satellite Clinic are operational.              

The VA Caribbean HCS has established a Family Support Call Center Hotline: 787-641-4591 or email the for support on health care question or concerns.    

Veterans who require immediate urgent care services can call the VISN 8 Clinical Contact Center at 1-877-741-3400 for 24/7 support.
This service is not to be confused with emergency services. If you are experiencing a life-threatening emergency, please call 9-1-1 or go to the nearest emergency room.

A Major Disaster has been declared on January 16, 2020 - Puerto Rico Earthquakes (DR-4473) | If you reside in the affected municipalities San Sebastian, Ponce, Peñuelas, Guayanilla, Guanica, Yauco, Lares, Adjuntas, Villalba, Jayuya, Utuado, Lajas, Cabo Rojo, Maricao, San German, and Corozal, you can apply for assistance at  







Facility Status

Parent Facility
San Juan VA Medical Center Normal Hours
Outpatient Clinics
Arecibo VA Outpatient Clinic Normal Hours
Ceiba Outpatient Clinic Normal Hours
Comerio Rural Clinic Normal Hours
Guayama Outpatient Clinic Normal Hours
Mayaguez Outpatient Clinic Normal Hours
Ponce Outpatient Clinic Normal Hours
St. Croix Outpatient Clinic Normal Hours
St. Thomas Outpatient Clinic Normal Hours
Utuado Rural Clinic Normal Hours
Vieques Rural Clinic Normal Hours

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 1-877-741-3400
  • Change Your Appointment: (787) 641-4591
  • Media Inquiries: 1-787-641-7582 x31930 or 787-679-8682
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: Not Available
  • Pharmacy Refill: 1-877-737-8820
  • Staff Locator: Not Available
  • Telephone Care: 1-877-741-3400
  • Family Support Call Center: 787-641-4591

Other Resources